The move marks a significant step for the long-standing Australian caravan and RV industry supplier. It gives both retail and trade customers a more streamlined way to browse products, manage accounts, place orders and access support.
The new platform is now live at nce.com.au. It is designed to make the experience easier for customers across the caravan, RV and commercial sectors.
Bringing NCE and Home&RV Together
For the first time, NCE’s retail and trade customers can access NCE and Home&RV through one unified online destination.
The new ecommerce platform has been built to support different customer needs. This includes caravan owners researching products for their own setup. It also includes OEM manufacturers, dealers and commercial customers managing regular orders.
For retail customers, the updated site offers improved navigation, clearer product information and a simpler shopping experience.
For trade customers, the platform includes enhanced account tools and a more efficient ordering process. This helps make day-to-day purchasing and account management easier.
Built Around Real Customer Needs
NCE says the platform has not been built simply for the sake of new technology. Instead, the focus has been on how customers actually use the site and what they need to find quickly. Furthermore, there is a focus on how the ordering process can be made more efficient.
That customer-first approach has long been part of the NCE business. This is seen particularly through its work with Australian RV manufacturers and trade customers.
“Everything we do has always been built on experience, deep product knowledge and strong customer support,” said Rob Forsythe, General Manager at NCE.
“With decades in the industry, this launch is about taking what NCE is known for and elevating it – bringing Home&RV and NCE together into a single platform and presenting a brand that supports the way our customers work and travel today, while staying true to who we are.”
A New Look, With NCE Heritage Still at the Centre
Alongside the ecommerce launch, NCE has also unveiled an evolved brand identity.
The refreshed brand is designed to give NCE a more consistent and modern presence across customer touchpoints. At the same time, it still respects the company’s long history in the caravan and RV industry.
“The evolution of our brand has been driven by a deep respect for where we’ve come from and a clear vision for where we’re going,” said John Pace, Head of Sales & Marketing at NCE.
“This new identity honours the heritage and trust NCE has built over decades, while confidently evolving it to reflect the next generation of our business and the future we’re building alongside our customers.”
He described the change as a natural evolution for the business.
“We’re proud of our heritage, and this new chapter allows us to show up more clearly, consistently and cohesively across every customer touchpoint.”
What This Means for Caravan and RV Customers
For everyday caravan and RV owners, the launch should make it easier to research and purchase NCE products online. There is now a clearer path from product discovery through to ordering.
For trade and commercial customers, the new platform is aimed at improving efficiency. This is especially true for those who regularly work with NCE across product supply, account management and ongoing support.
The launch also reflects the growing importance of strong digital platforms in the caravan and RV industry. Customers increasingly expect product information, ordering tools and technical support to be easy to access online.
Looking Ahead
NCE says the new ecommerce platform and brand evolution reinforce its commitment to supporting the Australian caravan and RV industry with dependable service, expert advice and a broad product range.
With NCE and Home&RV now operating through one unified digital destination, the business is positioning itself for the next stage of growth. At the same time, it is continuing to support the trade, retail and commercial customers it has worked with for decades.
The new NCE website is live now at nce.com.au.
